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I agree with this. Especially considering this thread is in a Forum Vendor's section and is about a product that they stock.In fact, suggesting that someone contact the manufacturer to see what can be done, is respecting the manufacturer and allowing them to have a say before anyone starts throwing stones their way.
IMO it would be reasonable to give the seller a chance to reply regarding the issue - I'm assuming it is Luismoto.it as it is in their forum section, but it is also possible that it is from another supplier as this thread has been subject to a bit of drift. Perhaps @pettefar can confirm what supplier he bought the stand from and if he has reached out to them regarding this.